Working Under Pressure: Not Too Hard

Picture this: You're on a stage. 500 some people watching you...you got 15 minutes to do what you do. So, what do you do?

If you weren't prepared for this speech well enough, some things like a slideshow froze up, you froze up...now you're freaking out?! How do you handle pressure-full times like this?

Your skin starts tingling, your eyes are darting back and forth - your body tenses. Being under pressure is quite extreme sometimes, and some people cannot handle it.

However, you can do this! You can handle it!

As Beilock and Carr describe it, "Pressure raises self-consciousness and anxiety about performing correctly, which increases the attention paid to skill processes and their step-by-step control. Attention to execution at this step-by-step level is thought to disrupt well-learned or proceduralized performances."

Are you actually LISTENING to your customers?

Businesspeople everyday want to know if they are properly interacting, listening, or engaging their customers. But, the problem most face, is with the actual analytics, market activities, and results that do not fare well that are the most problems.

Many businesspeople provide surveys and feedback forms to customers/consumers, thinking this may be the main way to actually get proper feedback. Although helpful, it is not the best way. The best way to engage & listen to your customers is through the use of correctly applied social media.

Rapid-fire tweeting/updating

Many businesspeople, in order listen to their customers will actually tweet (on Twitter) like rapid-fire to get the attention of their consumers. But, this can fail! Why? Consumers have (probably) lots of others they follow, which means that if you're cluttering up their feed with all of your "updates"/tweets, they just might unfollow you!