Monday, June 10, 2013

Boss Horror Story #2

This past Friday, I reviewed my boss horror story #1, now on to boss #2. The other boss I will talk about a bit on what difficulties I faced, what I observed, and ways to solve the problems that were created. This will help you learn what good management/leadership is, and what it's not.

This other boss, I was working with her a couple hours every day that I worked, then worked with the other manager on the shift for the other time I was at work.

Well, the general manager of this place was not exactly the easiest to get along with. Her focus was all about rules, and if you didn't follow them (or rather, broke at least one), she either yelled at you, or she yelled at the team at our staff meetings. After hearing so much cursing and yelling at our meetings, I couldn't tolerate it anymore.

What this manager mainly was focused on was herself and the workplace. Vendors, customers, and others that did her wrong in any fashion were automatically an enemy to her. This is sad, because it shouldn't be like that. Don't create too many enemies, or you get a bad reputation.

Well, apparently, this manager did not know leadership well enough, because she didn't care for her reputation. Most leaders, good leaders anyway, keep a close eye and manage their reputation to avoid problems.

Expect a lot of problems to come your way if all you do is create a bunch of enemies left and right. There's a difference between management and leadership, and if they aren't connected, then the management will fail to produce good results or will neglect important company cultural values.

Leadership is a very important skill, as we've reviewed before here on this site. It's honestly not good to pursue management without having some sort of leadership skill, because without knowing how to lead people, how're you going to manage them?

Management isn't always about leading people, but managing finances as well as other areas of concern, including productivity. This boss was neglectful about TLC toward her employees and vendors. Sometimes, a bit mean toward customers (her main reason the place exists).

Your customers are important, because without them, you won't make the sales! Your employees are important, because without them, you'd be doing all the work. Your vendors are important, because you need to be able to have the supplies to sell to the customers. It's all a mix of people, and having the leadership to manage it all correctly, is better than anything when running a business.

Don't forget about important values that employees need, and know your customers well. Without all the necessary components, businesses fail!

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